Returns

At Shade Tree Boutique, we hope you love every piece you receive. If something isn’t quite right, we’re happy to offer store credit for eligible returns.

Return requests must be made within 7 days of the delivery date (day one begins when tracking shows delivered).

Once approved, items must be shipped back within 7 days.

All original tags must still be attached.

Returned items must not be washed, worn, stained, or contain perfume, smoke, or other odors.

Customers are responsible for all return shipping costs unless the item was received damaged or due to a shipping error.

The following items are Final Sale and cannot be returned for store credit:

• All hats

• All accessories

• All discounted or sale items

• All seasonal items

All returns must meet our policy guidelines. Items that do not meet these standards may be declined.

 

To start a return, please email us at ndzinellc@gmail.com

Please allow 2-3 business days after we receive your return for processing. Once approved, you will receive an email with your store credit code, that can be used for future purchases. 

Thank you for supporting our small business 🤎 We appreciate you being part of the Shade Tree Boutique community.